LEBBEKE values the privacy and security of the information about its customers, partners and visitors.

This Privacy Policy aims to transparently explain how we collect, use, store and protect the personal data provided through our website, customer service channels and other platforms, in compliance with Brazilian Federal Law No. 13,709/2018 — the Brazilian General Data Protection Law ("LGPD").

1. What data we collect

We may collect the following personal data:

Identification data

Full name;
CPF (Brazilian taxpayer ID), when needed to issue tax documents;
Date of birth, when voluntarily provided.

Contact data

Email address;
Phone number and WhatsApp;
Delivery and billing address.

Purchase-related data

Order history;
Products purchased;
Payment information processed by our payment providers.

It is important to note that LEBBEKE does not store full credit card details or sensitive banking information, as these operations are handled directly by the contracted payment providers.

Browsing data

IP address;
Device and browser type used;
Pages accessed;
Cookies and similar technologies used to improve your browsing experience.

2. Purposes of data use

The data collected may be used to:

Process and deliver orders;
Issue invoices;
Provide customer service;
Communicate about orders, deliveries and support;
Send information about products, launches and promotional campaigns, when authorized by the customer;
Improve the browsing experience and usability of the site;
Comply with legal and regulatory obligations;
Prevent fraud and ensure the security of operations.

3. Data sharing

LEBBEKE may share personal data only when necessary to carry out its activities, including with:

Payment providers;
Shipping carriers and logistics operators;
Hosting and technology platforms;
Analytics and digital marketing tools;
Public authorities, when required by law or court order.

Under no circumstances do we sell or trade our customers' personal data.

4. Storage and security of information

We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, alteration or any form of inadequate or unlawful processing.

Although we employ recognized information security practices, no system is completely immune to risk, which is why we work continuously to improve our protection processes.

5. Cookies and similar technologies

Our site may use cookies to:

Ensure the platform functions properly;
Remember user preferences;
Analyze browsing activity for statistical purposes;
Personalize content and advertising campaigns.

Users may configure their browser at any time to block or delete cookies, although certain site features may be affected as a result.

6. Data subject rights

Under the LGPD, data subjects may request, at any time:

Confirmation that their data is being processed;
Access to stored data;
Correction of incomplete, inaccurate or outdated information;
Anonymization, blocking or deletion of unnecessary data;
Data portability, when applicable;
Withdrawal of previously granted consent;
Deletion of personal data, subject to legal retention obligations.

7. Data retention period

Personal data will be stored only for as long as necessary to fulfil the purposes described in this policy, as well as to meet LEBBEKE's legal, tax, regulatory and rights-defense obligations.

8. Exercising your rights and contacting us

Requests related to privacy, data protection or the exercise of rights under the LGPD may be sent through our official customer service channels.

LEBBEKE will make the necessary efforts to respond to requests within the timeframes set out by applicable law.

9. Updates to this policy

This Privacy Policy may be updated periodically to reflect legislative, regulatory or operational changes.

We recommend checking this page periodically for any updates.

Last updated: June 2026.

Privacy and Data Protection Policy